Yes, we provide 24/7 emergency repair services. Our teams are prepared to mobilize quickly, day or night, including weekends and holidays. We understand how critical downtime can be, so we prioritize speed without sacrificing quality or safety.

Response time depends on the location and nature of the emergency, but we strive to have a crew mobilized within hours. The more advance notice you can provide, the better we can prepare, but in true emergencies, we’re structured to act fast.

Not at all. We serve a wide range of industries including steel, aluminum, foundry, cement, petrochemical, and power generation. Our crews are trained to work on various furnace types—batch, rotary, tunnel, reheat, and more.

We maintain a well-stocked inventory of common and specialty refractory materials including firebrick, castables, plastics, ceramic fiber, and insulating boards. If something is not in stock, we have strong supplier relationships to source materials rapidly.

We offer both. Whether it’s a minor patch or a complete demolition and rebuild, we tailor the scope of work to your needs. Our team handles design, material selection, demolition, installation, curing, and post-repair inspection.

A standard inspection includes a visual assessment of refractory integrity, signs of wear, thermal damage, or structural issues. We also document the current state, recommend repair strategies, and offer quotes based on the findings.

Yes, we strongly believe in preventive maintenance to reduce the risk of unexpected failures. Our team can work with your operations to establish inspection intervals, perform thermal imaging, and provide wear tracking over time.

Safety is a non-negotiable priority. All our crews undergo regular safety training and follow OSHA, MSHA, and client-specific safety protocols. We perform Job Safety Analyses (JSAs) before each task and require appropriate PPE at all times.

Absolutely. Our technicians are trained in refractory installation techniques including shotcrete, gunning, ramming, bricklaying, and anchoring systems. We maintain up-to-date training records and encourage continuous learning and certification.

Yes, we work with engineering partners to provide turnkey solutions including design, material selection, thermal modeling, and mechanical layout for new installations or upgrades to existing systems.

We’re highly experienced in working within strict shutdown windows. Our planning process ensures optimal crew deployment, material logistics, and execution schedules to complete the work safely and on time.

We are based in Indiana, but we serve industrial clients across the Midwest and are capable of mobilizing nationally for larger or long-term projects.

Every project is assigned a foreman or supervisor responsible for adherence to spec, material compliance, and safety. We perform QC checks throughout the process and document key steps to ensure a transparent and verifiable workflow.

Yes, we’re proud of the work we've done. Upon request, we can share case studies or references from satisfied clients in your industry. This gives you a clear picture of what to expect from our services.

While we’re not an environmental consulting firm, we do ensure that our work complies with EPA and local environmental guidelines, especially when it involves waste materials, emissions, or combustion system modifications.

We manage all jobsite cleanup and refractory waste in accordance with local and federal regulations. We aim to leave the site in better condition than we found it, and we work with licensed waste handlers if disposal is required.

We focus on doing it right the first time—with a commitment to precision, accountability, and customer satisfaction. We build long-term relationships, not just complete one-time jobs. Our team shows up on time, communicates clearly, and gets the job done safely and efficiently.

Yes, we often collaborate with other trades and are comfortable working within unionized sites when required. We coordinate closely to avoid conflicts and keep the project moving.